Still we are waiting for investigations and remedial works. The reasons given for delays keep changing (after each is explored for any validity) and the latest one contradicts all the others - makes me wonder if they even check against the false claims they previously made before presenting new ones to us.
I think they are getting tougher and tougher however, as they realise the collective cumulation of mistakes, false claims, management errors and a general lack of professional leadership paints an extraordinariliy bad picture of their behaviour and actions.
Open and Transparent would be a start. Should we just give in and pay for the works to be done privately? The builder seems determined for that to be the out come of our complaining.
Thursday 4 February 2010
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