Tuesday, 23 March 2010

Bouncy and Noisy Floors - Persimmon Homes

Some interesting information written in the forum at Snagging.Org, regarding Persimmon Homes Customer Complaints and Floor Defects. A second link to another forum thread on Persimmon Homes also focuses on Creaking Floor Problems.

Every estate I've visisted has had similar issues whether Persimmon Homes or Charles Church. The cracking sound heard from the room below, when someone (or a pet) walks above is the early warning sign that you may also have similar issues. It's unlikely most would spot this on first moving in, but with time such issues generally worsen, and then it can become more and more obvious to potential purchasers, causing a very real worry about the saleability of one's investment in a Charles Church New Build Home.

Monday, 15 March 2010

Charles Church - still not investigating or fixing faults

More excuses, more delays, still Charles Church (part of Persimmon Group plc, they also trade under Persimmon Homes) are not honouring their obligations to fix the simple or the complicated.

Despite numberous customer complaints, by others, we are still left waiting. Electrics, Plumbing, Flooring, many many snagging issues, defects, and structural concerns are still outstanding. Nearly 4 years of inconvenience, stress and anxiety.

Despite all the excuses Charles Church have given, blaming everyone but themselves, we are left to conclude ultimately money is the reason why the serious and expensive to fix faults are not being fixed in our new home.

Friday, 12 March 2010

Charles Church, part of Persimmon Group plc

It's Friday the 12th, yet we think our new home is a homage to Friday 13th, as the nightmare continues year after year. Thank-you Charles Church for making the whole experience such a horror. One day we may be able to sell the home with all it's defects fixed, then again, one day we may not.