Monday, 15 March 2010

Charles Church - still not investigating or fixing faults

More excuses, more delays, still Charles Church (part of Persimmon Group plc, they also trade under Persimmon Homes) are not honouring their obligations to fix the simple or the complicated.

Despite numberous customer complaints, by others, we are still left waiting. Electrics, Plumbing, Flooring, many many snagging issues, defects, and structural concerns are still outstanding. Nearly 4 years of inconvenience, stress and anxiety.

Despite all the excuses Charles Church have given, blaming everyone but themselves, we are left to conclude ultimately money is the reason why the serious and expensive to fix faults are not being fixed in our new home.

No comments:

Post a comment