Cowboy Builders, We've Had Enough of Charles Church

The lack of progress and constant battling gets harder and harder, but still we persist in complaining to Charles Church, Persimmon and the NHBC.

Maybe one day regulation and new laws will protect the home owner, and see that Charles Church builds home to a reasonable standard and that failures to do so are resolved in a reasonable time, with consideration for the home owner.

Westbury Homes, Persimmon Group plc, Feature on BBC Watchdog

Persimmon Group plc, again has one of it's company's featured on BBC Watchdog, regarding unsatisfactory quality and warranty complaints for Persimmon.

The original BBC Watchdog news article can be seen here.

Still Waiting on Charles Church (part of Persimmon Group plc)

Over four and a half years and still we wait for Charles Church to do the right thing.

The excuses and delays continue, with no resolution to our problems with the substandard new home they sold.

We continue to complain, and continue to wait for a satisfactory outcome.

Persimmon Group plc, Persimmon Homes, Charles Church, Westbury Partnerships

The advertising continues, painting a rosie picture of a safe investment in a new home from the Persimmon Group plc (which includes Charles Church and Persimmon Homes), yet the reality (in our 5th year) of waiting for snagging to be addressed is very different. In fact we feel our experience of buying a new home from the Persimmon Group plc is the total opposite of what we expected from the company's sales and marketing claims.

The customer complaints have continued for far to long with both Persimmon and Charles Church, with the standards being unsatisfactory.

Even the customer sales agents didn't give us an honest or accurate picture, with direct questions being answered incorrectly it later turned out. Yet at least one professional claimed the sales staff had been informed of issues with the new home prior to sale.

Does Anyone Care at Persimmon Homes or Charles Church

Customer Service is Dreadfull. I've never experienced anything this bad before. Years and Years go by, yet still simple faults are not being fixed.

Charles Church Reviews, Heald Point, Manchester

Heald Point, Cunningham Drive, Styal, Manchester, Greater Manchester, M22 5LT - a new Charles Church development, review coming shortly.

Thank-you to those that have contacted us offering to review new developments by Charles Church or Persimmon Homes, we look forward to sharing your opinions. More reviewers are wanted, please contact us.

Camber's Edge, Portsmouth, by Charles Church

Camber's Edge, Broad Street, Old Portsmouth, Portsmouth, Hampshire, PO1 2JE - another new development by Charles Church, but what's it really like?

Review coming soon from one of our followers . . . watch this space.