Tuesday, 25 August 2009

Persimmon Homes, £10 million bonus package

John White is suggested as the largest share of the package.

http://www.telegraph.co.uk/finance/2929527/Persimmons-big-investors-back-10m-bonus-scheme.html

http://www.financemarkets.co.uk/2007/02/26/persimmon-reports-record-profits/

When so many unhappy customers tell me of the problems they have with Persimmon Homes, and then the sad death of a young boy in a Persimmon Homes, makes me question what the directors are doing to prevent the problems customers of Persimmon Homes are having to face.


http://www.telegraph.co.uk/news/uknews/3795238/Four-year-old-boy-crushed-to-death-by-stone-mantelpiece-inquest-hears.html

http://www.dailymail.co.uk/news/article-1095601/Boy-4-crushed-death-collapsed-50kg-stone-mantelpiece-held-plaster.html

Persimmon Homes - one of the more trajic customer stories

The most shocking of all the sad customer stories I've heard, was the death of a little boy in a Persimmon Home. The judges findings were of an inadequate set of standards regarding the installation of fire places. I question why the judge stop at criticising the standards for fire places when so many other areas in a Persimmon Group plc home also appear to have a lack of standards.

The coroner’s report said "The lack of national industry standards and regulation for the fitting of fire surrounds, including training, installation, quality inspection, secondary review and audit paper trails, were also a contributory factor," yet I see the electrics, the plumbing and heating installation, the floor joists, the brick works, etc etc to also have a lack of national industry standards in new homes. And with Charles Church (Persimmon) the training, installation, quality inspections and paper trails all seem inadequate in many areas, along with customer service and fault rectification by the builder.

http://www.northamptonchron.co.uk/news/Boy-4-killed-by-collapsing.4797240.jp

http://www.dailymail.co.uk/news/article-1095601/Boy-4-crushed-death-collapsed-50kg-stone-mantelpiece-held-plaster.html

http://www.24dash.com/news/Housing/2008-12-19-Mantelpiece-fixing-blunder-led-to-four-year-olds-death-inquest

http://www.snagging.info/forum/viewtopic.php?p=2391&sid=731be9da10204d457042daeb076600a8

http://www.contractjournal.com/Articles/2008/12/22/63325/boy-crushed-to-death-by-fireplace-collapse-in-persimmon-house.html

http://www.telegraph.co.uk/news/uknews/3795238/Four-year-old-boy-crushed-to-death-by-stone-mantelpiece-inquest-hears.html

http://www.brand-newhomes.co.uk/new_home_news.htm


Kind of sad that John White should comment on the Office of Fair Trading investigation (OFT investigation into house building in the UK) - Questions were also raised about the merit of the inquiry by John White, chairman of Britain's largest housebuilder Persimmon, who said: "I don't understand why this is an OFT matter."

http://www.telegraph.co.uk/finance/2810987/Builders-round-on-OFT-enquiry.html

http://business.timesonline.co.uk/tol/business/industry_sectors/construction_and_property/article1975346.ece

http://www.housepricecrash.co.uk/forum/index.php?showtopic=49776&mode=linear

http://www.telegraph.co.uk/finance/2929527/Persimmons-big-investors-back-10m-bonus-scheme.html - Does John White earn his money? I'd like to know how this could have been justified?

Friday, 14 August 2009

Persimmon plc is a quality housebuilder with 30 years experience. Nationwide the group incorporates 26 regional companies and the luxury home builder

The title above is a statement made by Persimmon plc, in a 56 page documented intened for schools.
As the unfortunate customer suffering in a Charles Church home, and having spoken to many Persimmon and Charles Church Home owners, I would strongly disagree with the use of the word 'quality', and also question if 'luxury' means an even higher standard in which case I would also disagree on that point.

My First Post on Persimmon Homes Blog

The first post. This blog will cover Charles Church as well, and a customers experience with the Persimmon Group, and the trading companys such as Persimmon Homes, Charles Church, Westbury Partnerships etc.

Having battled for many years to try to get serious home faults fixed by the company, one now has felt it's in the public interest to raise the matter. The OFT, trading standards, ASA all need to know and acknowledge the extent of the problems, problems the NHBC and Persimmon Group still seem to be in denial about.

Thursday, 1 January 2009

Not the First Time, blogging on Persimmon Homes

The next post on the Charles Church Persimmon Home owners complaints blog. Let's hope the OFT can enforce and protect consumer rights where the builders and the NHBC have failed.

But is a voluntary code of practise going to acheive that, customer opinions will soon be made available.

Saturday, 20 September 2008

Delays Continue, Why Are We Waiting . . .

No tangiable reasons given, just irrelevant excuses.

We have been given numerous reasons for delay, but none of them add up. And importantly they are generally given verbally, and when written are vague and difficult to comprehend what exactly (out of many possible interpretations) they are really trying to say.

As it later turned out, the vagueness could be used years later to explain a whole new reason and suggest we were already knowing and agreeing.

Wednesday, 28 February 2007

One Fix for You, Another for A Neighbour on the Same Estate

Similar issues reported, same company representative, but two completely different approaches to fixing the problem.

In one house they claim it's how it should be, in the other house they investigate and work to correct the issue.

Little did we know at the time, how this approach would continue in the future.