We are still waiting, after many years for the faults to be fixed.
Charles Church customer service keeps making unjustified excuses for unacceptable delays and poor workmanship.
Thursday, 29 October 2009
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A nightmare that began with the purchase of a brand new home from Charles Church (part of the Persimmon Group, which includes Persimmon Homes, Westbury Partnership). The experience Charles Church gave us has been one we regret every day, we wish we had never seen the house, let alone bought it. Years on, we're still unable to sell it - they avoid fixing it. Bouncy, Noisy & Unlevel Floors.
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